# AI receptionist for restaurants and cafés

> An AI assistant for restaurants and cafés: takes reservation requests, answers menu and allergen questions, handles group enquiries. From $350.

- URL: https://veilvex.com/industries/restaurants/ai-receptionist/
- Page: English (en-US)
- Veilvex: Veilvex (veilvex.com) is a team of specialists in GEO (visibility in AI answers), SEO, advertising, website and app development and AI-powered business automation; we work remotely with businesses in any country.

The phone rings hardest during service, exactly when nobody can pick it up. An AI receptionist answers messages and website chats during the rush: it checks your reservation rules, takes table requests, answers questions about the menu, hours and parking, and collects group and event enquiries for the manager. A simple bot starts at $350, an AI assistant at $600.

- **Price**: from $350 — AI assistant from $600

## What it handles during service

- Table requests: date, time, number of guests, special occasions, high chairs.
- Changes and cancellations, so a freed table can be offered again.
- Questions about the menu, vegetarian and vegan options, kids’ menu, corkage.
- Opening hours, holiday hours, parking, terrace, accessibility.
- Takeaway questions with a link to order, if you take orders online.

## Allergens: careful by design

The assistant repeats only the allergen information your kitchen has confirmed and always adds that guests with allergies should tell the staff when ordering. For serious allergies it hands the question to the manager instead of answering on its own.

## Groups and events

1. **Collect the basics** — Date, guests, budget per head, occasion, dietary needs.
2. **Share the options** — Set menus or packages you have approved.
3. **Hand to the manager** — A complete summary, so the manager replies once with an offer.

## Options

- Option: Fixed-answer bot; Fits: One location, simple reservation rules; Tier: Bot from $350
- Option: AI assistant; Fits: Several locations, events, free-form questions; Tier: AI assistant from $600
- Option: Channels; Fits: WhatsApp, Telegram, website chat; Tier: Either tier

Reservation requests go to your reservation platform when it allows connections, or to the host stand as a message to confirm.

## What we do not promise

- Allergy advice: confirmed information only, the rest goes to staff.
- Overbooking protection on platforms we cannot connect to: then the host confirms.
- That it answers phone calls by voice: this option works in messages and chat.

## Frequently asked questions

- Can an AI assistant take restaurant reservations?
  Yes. It books directly when your reservation platform allows connections, or collects the request for the host to confirm.

- Is it safe for allergen questions?
  It repeats only what your kitchen has confirmed, reminds guests to tell staff and passes serious allergy questions to the manager.

- Can it handle private event enquiries?
  Yes. It collects date, guests, budget and dietary needs and sends the manager a complete summary.

- How much does it cost?
  A bot with fixed answers starts at $350; an AI assistant for several locations and free-form questions starts at $600.

- Does it work in several languages?
  Yes, useful for tourist areas, as long as the menu answers are approved in each language.

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