# AI receptionist and intake assistant for law firms

> An AI intake assistant for law firms: answers after hours, collects matter details, books consultations and never gives legal advice. From $350.

- URL: https://veilvex.com/industries/law-firms/ai-receptionist/
- Page: English (en-US)
- Veilvex: Veilvex (veilvex.com) is a team of specialists in GEO (visibility in AI answers), SEO, advertising, website and app development and AI-powered business automation; we work remotely with businesses in any country.

Prospective clients often reach out at night or on weekends, when nobody at the firm can answer, and many contact several firms at once. An AI intake assistant replies within seconds, explains how consultations work, asks your screening questions and books or requests a consultation. It never gives legal advice. A simple bot starts at $350, an AI assistant at $600.

- **Price**: from $350 — AI assistant from $600

## What the intake assistant does

- Greets the visitor and explains which matters the firm takes and which it does not.
- Asks your screening questions: matter type, location, key dates, the other party’s name for a conflict check.
- Explains how the first consultation works and what it costs, in your wording.
- Books a slot or sends a consultation request to the attorney on duty.
- Sends a polite referral message when the matter is outside your practice areas.

## Boundaries we build in

The assistant states that it is an automated assistant, that it does not give legal advice and that no attorney-client relationship exists until the firm confirms it in writing. Questions about the merits of a case are always answered with an offer to speak with an attorney.

It collects only what intake needs and tells visitors not to share confidential documents in the chat. Deadlines such as limitation periods are never estimated by the bot: they are flagged for an attorney to review the same day.

## Options

- Option: Scripted intake bot; Best for: One or two practice areas with fixed screening questions; Tier: Bot from $350
- Option: AI intake assistant; Best for: Several practice areas and visitors who describe their problem in their own words; Tier: AI assistant from $600
- Option: Website, WhatsApp, Telegram; Best for: The same intake wherever the client writes first; Tier: Either tier

Completed intakes arrive as a short summary in e-mail or a messenger, or as a record in your practice management system when it accepts connections.

## How we launch it

1. **Screening questions** — We turn your intake checklist into a short conversation.
2. **Approved wording** — Disclaimers, fee description and referral texts are approved by an attorney.
3. **Test conversations** — Your team tries difficult and off-topic messages.
4. **Launch and weekly review** — We read early intakes with you and tighten the rules.

## What we do not promise

- Legal advice of any kind: the assistant routes legal questions to an attorney.
- That every lead is a good case: it filters, but an attorney decides.
- Integration with every practice management system: some do not allow it.

## Frequently asked questions

- Can an AI receptionist give legal advice?
  No. It is set up to say it is automated, to avoid any opinion on a case and to offer a consultation with an attorney instead.

- Does it run a conflict check?
  It collects the names a conflict check needs and passes them to your team. The check itself is done by the firm.

- Is the chat confidential?
  The assistant asks only for intake details and warns visitors not to share confidential documents. We agree storage rules with you before launch.

- How much does an AI intake assistant cost?
  A scripted intake bot starts at $350; an AI assistant that understands free-form descriptions starts at $600.

- What happens to urgent matters?
  Anything that sounds time-sensitive, such as an arrest or a court date, is flagged and sent to the attorney on duty immediately.

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