# AI receptionist for plumbers, electricians and HVAC

> An AI receptionist for home service businesses: answers while you are on a job, books visits, takes photos of the problem and flags emergencies. From $350.

- URL: https://veilvex.com/industries/home-services/ai-receptionist/
- Page: English (en-US)
- Veilvex: Veilvex (veilvex.com) is a team of specialists in GEO (visibility in AI answers), SEO, advertising, website and app development and AI-powered business automation; we work remotely with businesses in any country.

A technician under a sink cannot answer the phone, and a customer with no heating calls the next number on the list. An AI receptionist replies to messages and website chats instantly, asks what is wrong and where, collects photos, offers the next free slot and sends real emergencies to whoever is on call. A simple bot starts at $350, an AI assistant at $600.

- **Price**: from $350 — AI assistant from $600

## What it does on every enquiry

1. **Finds out the problem** — Leak, no power, no heat, locked out: short questions in plain words.
2. **Checks the address** — Inside your coverage area or not, so you do not drive to the wrong town.
3. **Collects photos** — The boiler label, the fuse box, the damaged lock.
4. **Offers a slot** — From your calendar, or sends the request for you to confirm.
5. **Sends you a summary** — One message with everything you need before you call back.

## Emergencies and safety

Gas smells, sparking sockets and flooding are not chat topics. For these the assistant gives your safety instructions, such as where to turn off the water or to call the gas emergency line, and alerts the person on call immediately.

It does not quote final prices or diagnose faults. If you publish a call-out fee or starting prices, it states them; everything else waits for the technician.

## Options and price

- Option: Fixed-question bot; For: One trade, a clear set of jobs; Tier: Bot from $350
- Option: AI assistant; For: Several services, customers who describe problems their own way; Tier: AI assistant from $600
- Option: Channels; For: Website chat, WhatsApp, Telegram, missed-call follow-up by message; Tier: Either tier

## After the job

With the customer’s permission, the assistant can send a thank-you message with a link to leave a review and a reminder when a yearly service is due, such as a boiler check. That keeps the next job coming from people who already know you.

## What we do not promise

- That it replaces a dispatcher on busy days: it filters and books, people decide.
- Safety advice beyond the instructions you approve.
- Quotes for a job it has not seen: prices come from you.

## Frequently asked questions

- Can an AI receptionist book jobs for my plumbing business?
  Yes. It checks the address against your area, offers free slots from your calendar or sends a request for you to confirm.

- What about emergency calls?
  It gives your approved safety steps and alerts whoever is on call straight away. It never handles an emergency on its own.

- Does it work with missed phone calls?
  If your phone setup allows it, a missed call can trigger a message inviting the customer to continue by text with the assistant.

- How much does it cost?
  A bot with fixed questions starts at $350; an AI assistant that understands free-form messages starts at $600.

- Can it connect to my job management software?
  When the software allows connections, yes. Otherwise bookings arrive as messages with all the details.

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