# AI receptionist for dental clinics

> An AI receptionist for dental practices: answers patient questions, takes booking requests after hours and hands emergencies to staff. From $350.

- URL: https://veilvex.com/industries/dental-clinics/ai-receptionist/
- Page: English (en-US)
- Veilvex: Veilvex (veilvex.com) is a team of specialists in GEO (visibility in AI answers), SEO, advertising, website and app development and AI-powered business automation; we work remotely with businesses in any country.

Front desks miss calls during busy hours, lunch and evenings, and a patient who cannot get through calls the next clinic. An AI receptionist answers in chat or messengers around the clock, explains treatments and insurance in your words, collects booking requests and passes urgent cases to a person. A simple bot starts at $350, an AI assistant at $600.

- **Price**: from $350 — AI assistant from $600

## What it handles

- Opening hours, location, parking and which dentist works on which day.
- Questions about treatments, using only the answers you approve.
- Which insurance plans you accept and how payment works.
- Booking and rescheduling requests, with the time the patient prefers.
- Reminders to come back for a check-up, when the patient has agreed to receive them.

## What it never does

The assistant does not diagnose, does not recommend treatment and does not judge how urgent a symptom is. When a patient describes pain, swelling, bleeding or an injury, it gives your emergency instructions and hands the conversation to staff right away.

It asks only for booking details: name, contact, preferred time and a short reason for the visit. Medical history stays out of the chat. Before launch we agree with you which data the assistant may store and for how long, and which privacy rules apply in your country.

## Where it works

- Channel: Website chat; What the patient sees: Answers and a booking request without leaving the page; Tier: Bot from $350
- Channel: WhatsApp or Telegram; What the patient sees: The same answers in the messenger they already use; Tier: Bot from $350
- Channel: All channels with free-form questions; What the patient sees: An assistant that understands any wording and replies from your knowledge base; Tier: AI assistant from $600

Booking requests reach reception as a message or a row in a table, or go straight into your booking system when it allows connections.

## How we set it up

1. **Collect the answers** — Your FAQ, prices you publish, insurance list, emergency instructions.
2. **Write the rules** — What it may say, what it must hand over, and to whom.
3. **Test with your team** — Reception tries to break it before patients see it.
4. **Launch and review** — We read the first conversations with you and adjust the answers.

## What we do not promise

- That it replaces your reception: it takes the repetitive questions so staff have time for patients.
- Medical advice of any kind: symptoms always go to a person.
- A connection to every practice system: some do not allow it, and then requests go to staff instead.

## Frequently asked questions

- Can an AI receptionist book appointments directly?
  Yes, if your booking system allows outside connections. Otherwise it collects the request with the preferred time and sends it to reception to confirm.

- Is it safe to use with patients?
  It is set up to ask only for booking details, never for medical history, and to hand any symptom to staff. We agree storage rules with you before launch and follow the privacy rules of your country.

- What happens with a dental emergency?
  The assistant shows your emergency instructions and phone number and alerts staff. It does not judge how serious the case is.

- How much does it cost?
  A bot with fixed answers starts at $350. An AI assistant that understands free-form questions and answers from your knowledge base starts at $600.

- Which languages can it speak?
  The languages your patients use, as long as you approve the answers in each one.

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