# AI receptionist for auto repair shops

> An AI receptionist for garages: answers while mechanics work, books service slots, collects car details and symptoms, sends status updates. From $350.

- URL: https://veilvex.com/industries/auto-repair/ai-receptionist/
- Page: English (en-US)
- Veilvex: Veilvex (veilvex.com) is a team of specialists in GEO (visibility in AI answers), SEO, advertising, website and app development and AI-powered business automation; we work remotely with businesses in any country.

Mechanics have greasy hands and the service desk is busy with a customer at the counter, so messages wait and drivers book elsewhere. An AI receptionist replies at once in chat and messengers: it asks for the make, model and symptom, offers a free slot, explains your diagnostic fee and tells customers when their car is ready. A simple bot starts at $350, an AI assistant at $600.

- **Price**: from $350 — AI assistant from $600

## What it asks every driver

1. **The car** — Make, model, year, mileage and, if the customer has it, the registration number.
2. **The symptom** — Noise, warning light, vibration or a scheduled service, in the driver’s own words.
3. **Photos** — The dashboard light, the tyre, the dent: optional but often decisive.
4. **A slot** — The next free bay time from your calendar, or a request for the advisor to confirm.

## Fewer “is my car ready?” calls

A large share of workshop calls are customers asking about progress. When your team marks a job as waiting for parts, ready for approval or ready for pick-up, the assistant sends the customer a short message. Extra work is never approved by the assistant: it passes the mechanic’s note and price to the customer, and only a person confirms.

## Where it stops

It does not diagnose faults or promise a final price. For safety issues such as brake failure, smoke or a fuel smell, it tells the driver not to drive the car and offers recovery options you approve, then alerts the advisor.

Answers about prices, warranty and courtesy cars come only from the rules you give it, so it never improvises an offer your workshop cannot keep.

## Options and price

- Option: Fixed-question bot; Fits: One workshop, routine services and tyres; Tier: Bot from $350
- Option: AI assistant; Fits: Several services, free-form questions, status updates; Tier: AI assistant from $600
- Option: Channels; Fits: Website chat, WhatsApp, Telegram, Instagram messages; Tier: Either tier

## What we do not promise

- Remote diagnosis of a fault: that needs a mechanic and the car.
- Approval of extra work without a person on your team.
- Connection to workshop software that does not allow it: then bookings arrive as messages.

## Frequently asked questions

- Can an AI receptionist book cars into my workshop?
  Yes. It offers free slots from your calendar or sends a complete booking request for the advisor to confirm.

- Will it give prices for repairs?
  Only the prices you publish for routine jobs and your diagnostic fee. Everything else waits for the inspection.

- Can it tell customers when the car is ready?
  Yes, when your team updates the job status, the assistant messages the customer automatically.

- How much does it cost?
  A bot with fixed questions starts at $350; an AI assistant with status updates and free-form questions starts at $600.

- What if a driver describes something dangerous?
  It advises not to drive the car, offers the recovery options you approve and alerts your advisor immediately.

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